Effective date: October 16, 2026

This Privacy Policy explains how Starlight Advantage ("Starlight Advantage," "we," "us," or "our") collects, uses, and protects your information when you visit starlightadvantage.com (the "Site"), contact us, or use our services.

Information We Collect

We collect the information you choose to give us, such as when you fill out a form, book a call, make a purchase, or contact us. This may include:

• Your name
• Email address
• Phone number (including mobile number)
• Mailing or billing address (occasionally, if needed for a purchase or service)
• Any details you include in a message or form

When you submit a form or book a call, our website platform also records basic technical details, such as the page you came from, your browser type, and your IP address, so we know how you found us. We do not use advertising trackers, and we do not show advertising on the Site.

How We Use Your Information

We use your information to:

• Respond to your inquiries and schedule appointments
• Provide, manage, and bill for the products and services you request
• Send you emails or text messages related to your inquiry, appointment, account, or services, and occasional updates you have agreed to receive
• Keep records needed to run our business and meet legal obligations

Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages, we may text you about appointments, services, and related updates. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messages (such as our messaging platform).

How We Share Your Information

We do not sell or rent your personal information. We share it only with service providers that help us run our business, and only as needed for them to do their work:

• GoHighLevel, which we use to host the Site, manage contacts and appointments, and send emails and text messages.
• Payment processors such as PayPal and Stripe, which process payments. Your payment card details are entered with and handled by the payment processor; we do not store your full card number.

We may also disclose information if required by law, or to protect our rights, our customers, or others.

Cookies

The Site does not use advertising cookies. The Site's platform and payment processors may use essential cookies needed for the Site, forms, booking, and checkout to work properly.

How We Protect Your Information

We use reasonable measures, and reputable service providers, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information only as long as needed for the purposes described above, including to provide services, keep business and tax records, and resolve disputes.

Your Choices and Rights

You may:

• Ask to see, correct, or delete the personal information we hold about you
• Unsubscribe from emails at any time using the link in the email
• Stop text messages at any time by replying STOP

To make a request, contact us using the details below. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor them as required.

Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Starlight Advantage
Matthews, North Carolina
[email protected]